Terms of service



Terms of Service

OVERVIEW Welcome to Sparkify! The terms "we", "us" and "our" refer to Sparkify. Sparkify operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sparkify is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ due to your device settings. We do not warrant that the quality of any products, services, or information purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS & CASH ON DELIVERY (COD) When you place an order, you are making an offer to purchase. Sparkify reserves the right to accept or decline your order for any reason.

• COD Orders: For orders utilizing Cash on Delivery, we reserve the right to verify your order via phone call or messaging platforms (such as WhatsApp) prior to dispatch. If we cannot verify the order, or if the shipping address is deemed incomplete, we reserve the right to cancel the order.

• Order Limitations: We may limit the quantities of products offered to any person or geographic region. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include shipping, handling, or applicable taxes. You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions.

SECTION 5 - SHIPPING, DELIVERY & FULFILLMENT We utilize third-party fulfillment partners and carriers to deliver your orders. All delivery times displayed on the website are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by external carriers, regional disruptions, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all text, images, graphics, product reviews, and design, are owned by Sparkify, its affiliates, or licensors and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works of any material on the Services without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS & TOOLS The Services may contain hyperlinks to websites or tools provided by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. We are not liable for any harm or damages related to your access to any third-party websites or tools.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Sparkify is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Sparkify. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Sparkify.

SECTION 9 - USER FEEDBACK If you submit reviews, ideas, suggestions, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, and publish such Feedback in any medium. We may monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and shipping charges. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 11 - PROHIBITED USES You may not access or use the Services: (a) for any unlawful purpose; (b) to violate any regulations, rules, or laws; (c) to infringe upon our intellectual property rights; (d) to transmit false or misleading information; (e) to upload malicious code or viruses; (f) to spam, phish, pharm, or scrape data using automated devices or AI tools. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL SPARKIFY, OUR DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 13 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Sparkify and our affiliates, partners, and employees from any claims, damages, liabilities, or fees payable to any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 14 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. You and Sparkify consent to the exclusive jurisdiction of the courts located in Delhi, India.

SECTION 15 - CHANGES TO TERMS OF SERVICE We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at ✉️ shopsparkify@gmail.com.

Whatsapp: 8287330262